Thermador Groupe SA | Reducing risk through regular staff training
Since 1968, Thermador Groupe SA has been a trusted name in industrial distribution in France. Specialising in the distribution of fluid circulation equipment, they deliver nationwide within 24 to 72 hours, and to the rest of Europe within just a few days. With around half a million orders processed annually, even a single disruption can have major consequences. That’s why creating a resilient and security-conscious workplace culture is essential to avoid mistakes and safeguard business continuity.
Thermador Groupe SA has grown to over 800 employees. With a team of this size, it’s important for every employee to be aware of digital risks. That’s where security awareness comes in: it’s a crucial element in strengthening your cyber resilience. We spoke with Flavien Gaudillat, Chief Information Security Officer at Thermador Groupe SA, about their partnership with Awaretrain.
“We know that users pose the biggest risk to businesses,” says Mr Gaudillat, referring to the human factor in cyber incidents. In fact, 68% of all cyber breaches are caused by human error (source: Verizon). “We aim to reduce that risk by regularly training our staff on security awareness.”
Thermador Groupe SA deliberately chose Awaretrain. “We opted for Awaretrain because the platform and training materials are available in the languages our employees speak,” Gaudillat explains. Awaretrain’s training modules are available in French, English, German, Spanish, Dutch, Italian, Portuguese, Polish, and Czech. This makes it a strong fit for diverse and international organisations.
The content itself also played a key role in selecting a security awareness platform. “Awaretrain offers a wide range of modules, allowing us to train everyone effectively,” says Gaudillat. From GDPR to spotting phishing attempts, Awaretrain now provides almost 70 modules to help organisations boost their employees’ security awareness.
“Our team enjoys the training,” says Gaudillat. “The videos, quizzes, game-based learning and clear information keep things varied and help the content stick. Our staff particularly appreciate the interactive elements. We’d love to see even more gamified modules in future.”
Has the training had an impact on staff behaviour? “We’ve seen a clear positive shift,” says Gaudillat. “We’re getting a lot more feedback from staff than we used to.” As awareness grows, employees are quicker to recognise potential threats and know how to respond appropriately. They’re also more likely to report suspicious activity to the IT team without hesitation. That way, your organisation stays in control of the things it can influence.
Security awareness is not just a best practice, it’s a vital part of risk management. “Especially when conducting a risk analysis, the human factor should never be overlooked,” Gaudillat emphasises. “By taking proactive steps like regular training, you show that your organisation not only identifies risks, but is actively doing something about them.”
Try Awaretrain today and create a free test account. Experience our security awareness training for yourself, or challenge your colleagues with a phishing simulation. In just a few minutes, you’ll have access to your free trial account. You will have 28 days to explore Awaretrain, no strings attached.
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